Shipping Policy

At Varun, we value every customer and aim to provide fast and reliable delivery. Your satisfaction is our top priority, and we appreciate your patience as we process your order. Please read the following information carefully.

1. Shipping Regions

We ship to the lower 48 states in the U.S. (excluding Alaska, Hawaii, Puerto Rico, and other U.S. territories).
We also ship to most regions in Canada.
We do not ship to P.O. Boxes or APO/FPO addresses.

2. Shipping Fees & Taxes

Order Amount	Shipping Fee	Tax
Over $99	Free Shipping	Included in Price
$99 or less	$20	Included in Price

Note: Prices listed on our website are tax-inclusive. Customers do not need to pay any additional sales tax.

3. Shipping Origin

Orders are shipped from our warehouses in the United States and Canada, depending on product availability and customer location.

Company Address: RM 13, 27/F HO KING COMM CTR, 2-16 FA YUEN ST, MONGKOK KL, HONG KONG 999077

4. Processing & Delivery Time

Processing Time: 1–2 business days (excluding weekends and holidays).
Standard Delivery: 6–12 business days depending on location and carrier conditions.
Pre-Orders or Backorders: Estimated delivery time will be listed on the product page.

A confirmation email with tracking information will be sent once your order is shipped.

5. Order Tracking

You will receive an email with a tracking number within 24–48 hours of dispatch.
You can track your order through your account at us.varunebike.com or by contacting support@varunebike.com.
If tracking shows "Delivered" but the package is not received, please contact us within 3 business days.
Orders with multiple items may arrive in separate packages.

6. Carriers Used

We ship using trusted carriers including FedEx, UPS, and Canada Post. Carrier selection depends on your location and product type.

7. Address Changes & Cancellations

Before shipment: Free address changes and cancellations are accepted.
After shipment:

Address change (if successful): $30 fee
Order cancellation or delivery refusal: $250 restocking fee
Return after delivery: $250 restocking fee

These fees help cover labor, logistics, and product handling costs.

8. Shipping Delays

If your package has not arrived within 15 business days after shipping, please contact support@varunebike.com with your order number.

Delays may occur due to weather, customs, or courier issues. We appreciate your patience in such cases.

9. Limitations & Responsibility

We do not ship to customers under 18 years of age. All minors must ride under adult supervision.
We are not responsible for loss, damage, or theft caused by FedEx, UPS, or other carriers.
We strongly recommend using a trackable shipping service and purchasing shipping insurance when returning a product.
Shipping costs are non-refundable.

For more details on returns, please review our Return & Refund Policy and Warranty Policy.

10. Contact Us

If you have questions regarding shipping, please contact us at support@varunebike.com or through our Contact Us page. Our team typically replies within 24 hours.

Legal Compliance

This shipping policy complies with applicable consumer protection laws in the United States and Canada. We reserve the right to update this policy at any time. Significant changes will be announced in advance on our website.